Privacy policy.

Effective Date: 5/4/2025

DuckWork Heating & Cooling respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect:

  • Contact details (name, phone number, email)

  • Property details (residential or commercial)

  • Service preferences

  • Website usage data (via cookies and analytics)

2. How We Use Your Information

We use your information to:

  • Schedule and provide HVAC services

  • Respond to your inquiries

  • Send updates or promotions (only if you opt in)

  • Improve our website and services

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • Service providers helping us operate our business (e.g., scheduling tools, CRM)

  • As required by law or to protect our rights

4. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure.

5. Your Choices

You may:

  • Opt out of marketing emails

  • Request access to or deletion of your personal data

6. Cookies

Our site may use cookies to improve user experience and track analytics.

7. Contact Us

If you have questions about this Privacy Policy, contact us at:

DuckWork Heating & Cooling
Email: duckworkheating@gmail.com
Phone: (518)-334-3570